The Human Face of Information Technology Disaster Recovery

Once upon a time efficiency is the primary driver of business investment in computer systems. Compared with paper based systems, computers are EDGE and investment to be a no brainer. May Some argue that the efficiency is still a driver for investment in technology today, and they may well represent a strong argument for the affirmative. However, there is the human element of any computing system that is easily forgotten when it is unavailable or are desperately needed.

in January 2011 state of Queensland, Australia experienced widespread flooding in parallel only to disastrous floods in 1974 and still remain fresh in the minds of many aging Queensland because of the intensity. Such was the severity of disasters in 2011 that an area larger than Great Britain was declared a disaster zonu.Cjelokupno state of the economy of the country to stop people as the focus shifted dramatically from the daily grind of the basic needs of survival only of food, clean water and shelter.

disaster unfolded so slowly that it's painful, like a giant locomotive that he knew coming, but could not stop. About one week in disaster damage from relentless rain water began to take its toll on the technology and infrastructure. Services from the energy sector and financial sector started in the absence or intentionally excluded for security reasons. Government services have been put under enormous pressure. Most people can not go to work because there was not water tight physical barriers or because of the dangers of traveling. This is even more pressure on already fragile services at the edge of the system began to collapse.

And as every day of the disaster have seen more damage, the human side of our relationship with technology emerged. How do you eat when you can not get money from the bank? How to cook without electricity? How to ask friends and family for help when the cell phone has a flat battery and your land lines are under water? Where can you go if you can not buy fuel? How do you feed your children, when the local supermarket or sold under water? How to send to friends or family in need of money to help them through?

Behind the beleaguered technology services, the military technical professionals scrambled to restore or repair their services. It was a war behind the behind the scenes that the disputed technology sector like never before. Disaster recovery and business continuity plans struggling with adversity. Key personnel are unavailable, inaccessible to key services, documents, and the process went or unusable, the digital and physical access to equipment rejected, and even space and the meeting had to be redefined.

Any obstacles more heartbreaking than the human face of technology services appeared. People need these services as a matter of urgency.

At the end we prevailed. But the memories and lessons learned should zaboraviti.Plan disaster recovery entails great responsibility and will always remind us that a human face on the Information Renaissance.